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FAQ

Q1. What is your terms of packing?
A: Generally, we pack our goods in pp film and wood frame. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.


Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.


Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.


Q4. How about your delivery time?
A: Generally, it will 2-15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.


Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.


Q6. What is your sample policy?
A: We can supply sample, but the customers have to pay the sample cost and the courier cost. We will refund after you place order.


Q7. Do you check all your goods before delivery?
A: Yes, we have 100% check strictly before delivery


Q8: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price and exclusive patents to ensure our customers benefit;
     2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.